COVID-19 Health Care Assistant
A mobile and tablet application that allows care providers to seamlessly check-in new patients, so there’s more time for patients and less paperwork.
Timeline: 2 days, team project
My Role: UX, Team Coordinator, Product Content (UI Text), Visual, Onboarding Screens
Deliverables: Product Mockups, Key Research Findings
My team and I received a Special Mention in the DubsTech’s Protothon 2020, in collaboration with Maria Fernandez, Megan Plunkett, and Christina Tuttle
The research
Interview with target users
Key findings
Hospitals are segregated by COVID and non-COVID patients, so patients are often redirected to different location.
When you get tested for COVID, you will only receive a phone call if you test positive but about 70 - 80% people still call back to check their results.
Nurses do most of their communication with their patients through phone calls and through MyChart but many non-tech savvy people struggle with the application.
User flow - patients
Brainstorming and sketching
